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My archived video file has errors and/or the recording is corrupted

Last Updated: Feb 11, 2016 03:19PM EST
If you see weird visual artifacts on your post-show video recording, or the video stops working at some point into the file, read on....

This can sometimes happen if you broadcasted to the same show via multiple devices (iOS + laptop) or in different frame rates / formats. 

To avoid this happening, be sure to broadcast to each show using only one device and one video/audio format. 

If you do broadcast using multiple devices or formats, the live stream will work totally fine, but the archived recording may be corrupted.
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