The video files are in .mp4 format, which is playable with most major video players including VLC and can be imported into iMovie and Final Cut Pro.
Sometimes, due to errors during broadcast or other reasons, the video files may be corrupted or unplayable. In that case we're sorry but there's nothing we can do. This is part of why we offer video archives as a free service.
In addition to downloading your full show recording, you can also create a short highlight video. Here's an article with more details: How to create a highlight video
*Artists are not allowed to sell their show videos due to copyright restrictions.